GCP Migration for Telecom Provider
Enhancing customer experience through seamless cloud transformation
Cloud MigrationEnhancing Customer Experience through Digital Transformation
As the digital landscape evolves, ensuring a seamless customer experience is crucial for maintaining brand loyalty and driving sales. Arina Technologies spearheaded the migration of TELUS International's critical workforce-management application to Google Cloud, setting a new standard in reliability and performance.
The Migration Journey
Stakeholder Analysis
Comprehensive interviews from CEO to developers to understand application landscape
Strategy Development
Crafted tailored migration strategy based on analysis
Execution Plan
Developed detailed Migration Operation Procedure
Migration Tools and Strategies
Migration Tools
- Velostrata
- Migrate for Compute Engine
Strategies
- 'Lift and shift' approach
- Application transformation
GCP Native Tech
- Kubernetes
- Cloud Functions
- Pub/Sub services
Collaboration and Execution
Team Collaboration
Worked closely with backup, ServiceNow, Commvault teams
Seamless Integration
Addressed all migration facets efficiently
Process Documentation
Detailed procedures for every step
Post-Migration Success
Clients reported dramatic improvements in service quality and reliability
Future Plans and Continuous Improvement
- Migrate additional Verint components to GCP
- Expand cloud-based services integration
- Support ongoing innovation and growth
Ready to Transform Your Infrastructure?
Contact us to discuss your cloud migration strategy
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