GCP Migration for Telecom Provider

Enhancing customer experience through seamless cloud transformation

Cloud Migration

Enhancing Customer Experience through Digital Transformation

As the digital landscape evolves, ensuring a seamless customer experience is crucial for maintaining brand loyalty and driving sales. Arina Technologies spearheaded the migration of TELUS International's critical workforce-management application to Google Cloud, setting a new standard in reliability and performance.

The Migration Journey

1

Stakeholder Analysis

Comprehensive interviews from CEO to developers to understand application landscape

2

Strategy Development

Crafted tailored migration strategy based on analysis

3

Execution Plan

Developed detailed Migration Operation Procedure

Migration Tools and Strategies

Migration Tools

  • Velostrata
  • Migrate for Compute Engine

Strategies

  • 'Lift and shift' approach
  • Application transformation

GCP Native Tech

  • Kubernetes
  • Cloud Functions
  • Pub/Sub services

Collaboration and Execution

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Team Collaboration

Worked closely with backup, ServiceNow, Commvault teams

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Seamless Integration

Addressed all migration facets efficiently

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Process Documentation

Detailed procedures for every step

Post-Migration Success

↑
System Performance
↑
Operational Efficiency
⚑
Service Speed
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Service Reliability

Clients reported dramatic improvements in service quality and reliability

Future Plans and Continuous Improvement

  • Migrate additional Verint components to GCP
  • Expand cloud-based services integration
  • Support ongoing innovation and growth

Ready to Transform Your Infrastructure?

Contact us to discuss your cloud migration strategy

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